We ship on Mondays and Wednesdays. However, if we are really busy, then we ship everyday. Contact us if you want your order shipped on a specific date.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email. However, sometimes the mail can be unpredictable, always check your tracking number.
We use UPS and USPS. You’ll be asked to select a delivery method during checkout.
Yes, all plants are guarantee to arrive alive (a yellow/brown leave/root is not a major concern and does NOT mean the plant is dead) . During winter, all plants must have a heat pack for the live guarantee to be valid. If you have an issue with your plan, please contact us within 24 hrs after delivery. Keep in mind that we do not cover plants that are not reported during the 24hr after delivery time frame.
No, carnivorous plants use a soil mix with low nutrients, using regular soil will kill your plants.
You can contact us through our contact page! We will be happy to assist you. You can also send us a email directly to: firstname.lastname@example.org
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.